Your trust matters.
Bhola coordinates customer enquiries, makers and delivery updates. This pilot policy still requires the operator’s legal entity, grievance details, retention periods and rights-request process before public use.
Your conversations
Bhola Care conversations are visible to the account holder and the Bhola team. Makers cannot read a customer’s conversation or export their enquiry contact details. Messages are stored on the server and are not end-to-end encrypted. WhatsApp buttons open a chat with Bhola at +91 80550 88066 and connect to WhatsApp’s separate service.
Requests and makers
Bhola reviews requests before sharing their product requirements with makers. Do not put contact details, private documents or sensitive photos in a brief. Maker proposals are available to the submitting maker and the Bhola team; customers coordinate the next step with Bhola. Public listings are reviewed for maker identity, contact links and watermarks. This is manual review, not automatic image redaction.
Maker application photos and links
Maker invitation requests may include optional work photos, YouTube links and Instagram links. These are stored with the application for the Bhola team to review and are not published on your store. Photos are resized in your browser before upload. Social content is not embedded or fetched automatically; opening a link connects to that platform.
Delivery and thank-you cards
The team maintains delivery status, courier references and customer-visible notes. Maker attribution is revealed to the relevant customer only after the team confirms delivery. We store these records to coordinate support. There is no courier booking or payment processing in this app.
Your saved wish
If you start a wish before signing in, its details and optional reference image are saved in this browser for up to 24 hours so you can finish signing in. The draft is restored only in this browser, removed after submission, and discarded when an expired draft is next opened. Avoid shared devices or clear this site’s browser storage when finished. A saved draft is not sent to makers.
Accounts and integrations
Accounts store email, salted password hashes and server sessions. On selected public pages, signed-out visitors can opt into Google Analytics (directly or through Google Tag Manager) and separately opt into Meta marketing. With marketing consent, a saved enquiry may send Meta a hashed email and browser user-agent for ad measurement. Hashing does not make that information anonymous. Signed-in pages, Bhola Care and delivery records do not load these tags. Privacy settings allow withdrawal for future tracking. Existing provider data is not automatically deleted.
Grok and uploads
If configured, the listing-writing assistant sends submitted product details to xAI. Do not send customer information or secrets. Public product photos become visible only after team approval. Public maker video embeds are withheld in this release to avoid revealing maker contact channels before delivery.
Existing pilot records
Earlier direct maker conversations remain stored for controlled operational retention but their legacy routes are disabled. They are not transferred into Bhola Care or automatically disclosed to other users. On upgrade, existing public listings and open briefs are returned for review.
Support and retention
Contact Bhola on WhatsApp at +91 80550 88066. The operator must establish deletion, retention, account recovery and verified onboarding processes before collecting public personal data.